Common Terms

See common terms used in the platform.


The sale of insurance through groups such as business or professional associations.


An insurance intermediary who/that represents the insured rather than the insurer. Since they are not the legal representatives of insurers, brokers, unlike independent agents, often do not have the right to act on behalf of insurers, such as to bind coverage. While some brokers do have agency contracts with some insurers, they usually remain obligated to represent the interests of insureds rather than insurers. For example, some state insurance codes impose a fiduciary responsibility to act on behalf of their customers or provide full disclosure of all their compensation from all sources.


Is the resource that combines different options of coverages, insured amount, and premiums, in a way that makes sense for the Policyholder. Groups of coverages that the Broker may want to sell most of the time.


The platform’s customer. The principal representing and owner of multiple Brokers and Insurers. In some cases, it is represented as the headquarters or holdings.


Contains pieces of information important to accredit a first party with a second party. For example, an association with the Broker and Insurer, or the payment credentials with gateways for the Insurer. It holds information to be used in the integrations and authorizations of the use of services between our entities.

Cash Flow

Records of transactions made in the platform. Contain information about provisioned and future payments, flow of money in and out.

Financial Movements

Financial movements of transactions made in the platform. Contain information about bank statements and the actual register of money in and out. Holds the balances for the insurance company itself within the platform.


The insurance company that undertakes to indemnify for losses and perform other insurance-related operations.


Has the payment details and allows charges for a specific set of resources. It is used by Sales, to communicate to the Insurer that the Policyholder may have a bill according to his order.


Basic information of a person, that potentially will be become a Policyholder latter. Has priory contact data, like email and phones.

Merchant Store

Represents the Broker’s Channel distribution configuration. Allows the Broker to control his products available in different channels, configuring some details important to control the behavior for the merchant in channels.

Merchant Vendor

Represents the relationship of the Broker and Insurers, in the way in which Product and Plans are being available to Brokers. It establishes a reliable bond between the two, controlling aspects like commission, agency, and pro-labor percentages.


The person or entity specifically identified as the named insured in an insurance policy. This person is also referred to as the named insured.


The set of coverages, assistances, and benefits with a determined premium amount for a Product. A product may contain multiple Plans, only the Insurer is allowed to modify Plans, varying upon Broker’s contracts.

Quote / Proposal

The Quote that has the installment options, premium values, and the real opportunity to become a Sale later. In general, Insurer sent this data through Brokers.

Sale / Effect

It has the “confirmation” of a quote. The effectiveness and acceptance of a quotation, that the proponent has the interest to buy.


In the scope of this API, the Timeline has a list of events happening during the after-sales. This way, Brokers will be accessing important data related to the process inside Insurers, for example, the Policy document, endorsement details, underwriter metrics, and so on.

Source[1]: Irmi